Return & Refund

Return Policy

Our products are packaged well, and we make every effort to ensure that no defective products are delivered from our end at the time of delivery. All our products must be checked in front of the delivery personnel, and no returns will be accepted after the delivery personnel have left. If any product is delivered by the delivery personnel in a defective condition, we will replace it.

Cancellation Policy

For cancellation, If a user wants to cancel the order after placing the order, he has to go to his profile and cancel the order. No order can be canceled after the has order been approved. After the delivery personnel takes the parcel, if anyone does not want to receive the parcel, then he has to pay the delivery charge.

Refund Policy

If a user wants to cancel an order after placing it, they have to go to their profile and cancel it. No order can be canceled after the order has been approved. After the delivery personnel takes the parcel, if anyone does not want to receive it, he has to pay the delivery charge. If a consumer submits a refund claim, it will take 7–10 working days to process and issue the refund.

Contact Information

For more information regarding the Terms of Service or if you have any queries or concerns you can contact with any questions about the Terms of Service at info@shukran.com.bd.

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